Assertiveness Training

Workshop Focus:
Learning strategies on how to assert your needs and concerns positively
Duration:
Half day workshop
Target Audience:
Staff and management
Expected Outcomes:
Improved communication in the workplace where staff learn to be proactive in asserting their needs and concerns without conflict which enhances efficiency, productivity and harmony.
Workshop Details:
Link to the Assertiveness Training page

Authentic Communication

Workshop Focus:
The workshop focus is on teaching authentic communications with the aim of inspiring authentic cultures.  The workshop focuses on principled cultures using the framework of Stephen Covey exploring authenticity, values, emotional intelligence, perceptions, power dynamics, authentic power essentials of authentic communication in conversations and business dealings.  It is to show staff that authenticity is not vulnerability to enables people to know each other better and form communities rather than separated tasks.  The power of those synergies is what makes the difference between functional organisations and those with credibility and a corporate presence.  It is important from the perspective of bullying in respect of people dealing more effectively with issues as they arise and feeling safe to bring issues up.
Duration:
Half day workshop
Target Audience:
Staff and management
Expected Outcomes:
Improved team building, enhanced awareness of perceptions and the way employees are interpreting situations, better communication and conflict resolution skills, interacting positively and enhancing a positive workplace
Workshop Details:
Link to the Authentic Communication page

Building Empathy

Workshop Focus:
Participants learn about the power of empathy and this awareness minimises conflict, prevents bullying and develops harmony in the workplace.
Duration:
Half day workshop
Target Audience:
Staff and management
Expected Outcomes:
Participants will have an understanding of empathy and the effectiveness of applying empathy in communications and decision making.  Participants will become aware of how empathy builds understanding, shared power, consideration and sensitivity for the needs of others.  As a result of this others will mirror empathy in their dealings.  Participants will notice it decreases unnecessary conflict, improves communication and prevents bullying.
Workshop Details:
Link to the Building Empathy page

Conflict Transformation

Workshop Focus:
The workshop introduces effective theoretical and practical techniques to transform conflict.
Duration:
Full day workshop
Target Audience:
Staff and management
Expected Outcomes:
Participants will learn methods on how to perceive conflict as a teacher and how to utilise conflict in order to gain insights, see conflict differently and explore ways of moving forward that are proactive.  It provides scientific evidence about how thoughts and emotions affect conflict outcomes. The workshop will provide confidence to participants combined with effective tools to turn conflict around and create harmony at work.
Workshop Details:
Link to the Conflict Transformation page

Effective Communications

Workshop Focus:
The workshop is focused on effective communication and provides detailed information coupled with expert input about what that means and how to apply it in the workplace.
Duration:
Full day
Target Audience:
Management, Staff
Expected Outcomes:
Participants will have a clear and comprehensive awareness and knowledge of what are effective communications. The workshop will provide a plethora of ways of looking at communication that is both healthy and ineffective. They will practice effective communication and at the end of the workshop experience positivity through the power of play and laughter as another form of communication that builds teams.

Group Transformative Conflict Triangle

Workshop Focus:
This workshop provides excellent training for staff who may find themselves in conflict scenarios of colleagues talking about problems and discover they become involved.  The essential nature of this workshop is to train staff to not ignore conflict when it arises but at the same time not become drawn into the escalation of conflict.
Duration:
2 hour workshop
Target Audience:
Staff and management
Expected Outcomes:
Participants will learn to identify situations where they can be drawn into conflict and will learn to facilitate in a way that creates detachment yet assist in ensuring conflict is resolved proactively.
Workshop Details:
Link to the Group Transformative Conflict Triangle page

Harmonious Team Building

Workshop Focus:
The workshop focus is to develop skills for empowering the team to take responsibility for conflict.  The group learn personal inquiry, conflict resolution, problem solving and solutions generation.  The process is facilitated over several weeks depending on the nature of the team and problem.
Duration:
Full day workshop
Target Audience:
Staff and management
Expected Outcomes:
Participants learn to take responsibility for conflict rather than complaining.  They will come out with empowerment skills which will assist them to collaborate, listen, empathise, conflict resolve and develop solutions as a team.  The outcome is to ensure that teams own the outcomes by developing the solution.  It is everyone’s responsibility to ensure harmonious teams.
Workshop Details:
Link to the Harmonious Team Building page

REAL HOPES for Conflict Resolution

Workshop Focus:
Workshop covers the types of conflict, how conflict can occur through blindspots and how people see differently, communication, resistance, impacts, mediation and role plays.
Duration:
Half day workshop
Target Audience:
Staff and management
Expected Outcomes:
Improved staff relations, self esteem and conflict prevention
Workshop Details:
Link to the REAL HOPES for Conflict Resolution page

Resolution of Conflict for Wellbeing

Workshop Focus:
This workshop explores: the roots of conflict in respect of different levels and contexts, personality types and working styles, diversity, how to approach conflict, values, conflict resolution and wellbeing.
Duration:
Full day workshop
Target Audience:
Staff and management
Expected Outcomes:
Improved understanding of conflict, embracing diversity, the resolution of conflict and how it links to wellbeing.
Workshop Details:
Link to the Resolution of Conflict for Wellbeing page