Group Transformative Conflict Triangle

On this page
	Introduction
	Workshop Session Plan
	Key Learning Outcomes

Workshop Focus:
This workshop provides excellent training for staff who may find themselves in conflict scenarios of colleagues talking about problems and discover they become involved.  The essential nature of this workshop is to train staff to not ignore conflict when it arises but at the same time not become drawn into the escalation of conflict.
Duration:
2 hour workshop
Target Audience:
Staff and management
Expected Outcomes:
Participants will learn to identify situations where they can be drawn into conflict and will learn to facilitate in a way that creates detachment yet assist in ensuring conflict is resolved proactively.

Introduction

This workshop is based on the conflict triangle coaching.  This process is explained in a workshop situation and is titled ‘Group Transformative Conflict Triangle’.

This workshop provides excellent training for staff who may find themselves in conflict scenarios of colleagues talking about problems and discover they become involved.  The essential nature of this workshop is to train staff to not ignore conflict when it arises but at the same time not become drawn into the escalation of conflict and become facilitators to assist in guiding others to resolve conflict.The workshop guides to assist colleagues and trains in processes that make clear the boundaries and how to frame assistance.  Moreover, those who are framed as victims and perpetrators learn the process of how to resolve the underlying issues in the situation.  It moves from a surface negotiation that may return in other forms of conflict to a transformed resolution where all parties win.  Importantly, those who felt to rescue a perceived target or victim learn how to assist proactively without being drawn into the conflict.

Workshop Session Plan

• ˜Victim perpetrator perceptions
• ˜What escalates conflict?
• What is a conflict triangle?
• What is a victim triangle?
• What are the problems with victim triangle?
• ˜Transformative approaches: perpetrator, victim, rescuer/facilitator
• ˜Role Play a conflict triangle and transform the conflict
• Debrief

Key Learning Outcomes

• Participants learn about the primary perceptions in a perpetrator/victim/rescuer triangle.
• Participants learn how to take responsibility and to resolve underlying issues in a victim/perpetrator conflict.
• Participants learn how to transform conflict through taking responsibility, clear articulation of the problem, active listening and problem solving.
• Participants learn about the difference between a rescuer and facilitator.
• Participants learn about the potential for escalation given involvement in a victim triangle and how it escalates conflict.
• Participants learn the wisdom of moving from rescuer to facilitator by understanding the traps and how to help constructively and stay in own power.
• Participants role playing a conflict triangle and applying the process of facilitating transformation conflict triangle.
• Participants learn that everyone has been a perpetrator, victim and rescuer in a conflict situation.
• Participants learn about conflict triangles and when negative, outcomes turn into a victim triangle. All become victims.