This video discusses risk management in formal terms and as an approach emerging from the factory floor to the importance of managing risk with an emphasis on social emotional awareness. Business is barely aware of the psychology of emotional intelligence and how to become sensitised to risk and how people treat each other and how psychological harm can adversely affect a healthy persons life. For example repeated dominant negative behaviour is not simply the case of a person who has a harsh style of interaction or management. It is now becoming clear that when the intent is to hurt through attitudes and harsh psychology that this can lead to psychological anxiety and injury. In Australia 1:4 are suffering some form of mental heatlh issue. Increasingly, bullying is in the news and if a person is psycholgoically bullied through negative taunts, silent treatment, exclusion, withholding information, isolation etc. This may lead to psychological harm or worse, suicide.

It is critical that business reviews risk management approaches and looks at how they are managing risk as a human right in respect of ensuring psychological wellbeing. It is critical that risk management is not used as a internal policing approach to protect business interests but is self reflective of how emotions influence decisions in risk management. Workcover’s Peter Smith discuss emotional capital exists in the hearts of the people and impacts staff and distorted heightened perception of risk.

Whilst it is understood that there are copyright issues and company privacy ensures investments in products or services are not counerproductive due to theft or sabotage. It is important that management balances risk with conflict resolution and ensuring healthy loyal communities at work. Leadership commitment to risk management and managing risks effectively is critical. Leadership is not just about asserting power. Good ledership must embody ‘lived values and ethics’ that are applied to conduct and organisational culture. It is not about being seen to be, hence,’managing by walking around’ but actually ‘walking the talk’ of respect, empathy, responsbiility and integrity. If they regard wellbeing seriously and live the spirit of the Occupational Health and Safety Act and guidance notes or Work Health & Safety legislation, they will definitely intervene and overview risk management to ensure it works in reality and as part of management ethos. What is alarming is the psychological disconnection to emotional suffering that is witnessed in many workplaces. This mindset has to change to ensure wellbeing is maintained, otherwise business will lose talented people. Even from a marketing perspective a disgruntled employee or visitor will tell at least 30 people about the problem which affects reputation in reality.

In Victoria, Australia severe bullying (extending stalking provisions) is a criminal offence under the Crimes Amendment Act (2011). Risk management has to become responsive to psychological issues and not add to those issues by serving business interests over health and safety.

This video will cover the expectations of Risk Management and the importance of emotional awareness in determining risk and emotional connectedness in healthy community.