WorldPeacefull Empowerment Training
WorldPeacefull Empowerment (WE) training is based in Melbourne. It is available to any State or Territory in Australia and globally. WE training has been established due to the rising number of suicides in workplaces as a result of unaddressed bullying and the urgent need to empower staff. The WE training offers professional research and targeted training to empower management and staff to meet the legislative duty of care under Sections 21-22 (employers), and Section 25 (duties of employees) of the Occupational Health and Safety Act (2004), Victoria. At the Commonwealth level the Work Health and Safety Act 2012 replaces the Occupational Health and Safety Act 1991. This work covers all states and territories.
The primary purpose of Worldpeacefull Empowerment Training is to save lives and optimise human potential. To achieve that dual purpose the WE training will provide accurate research, effective training and coaching to managers and employees to empower them with the information, skills and emotional wellbeing to effectively deal with workplace bullying and conflict.
When you choose to book a workshop, WE training will invest 20% of net profits into eradicating bullying in primary schools – refer http://schools.worldpeacefull.com/
The training is available to all States across Australia and internationally. The Worldpeacefull Empowerment sessions will be tailored to the work and safety guidance material of each State.
Some key questions that are essential for managers and CEO’s – Victoria:
Q1. Are you aware that your business can be fined for failing to prevent or manage workplace bullying up to a maximum of $1,365,030 (maximum 9,000 penalty units). The fines are imposed by the Worksafe Victoria. In respect of the national level, Safe Work Australia fines increases to $3,000,000. It is intended that Safe Work Australia become the lead body and that laws and guidance become uniform nationally.
Q2. Are you aware that if any of your employees fail to prevent or report workplace bullying, they are liable for fines up to $273,006 (maximum 1,800 penalty units).
Q3. Are you aware that severe workplace bullying is a criminal offense (2011) in Victoria under the amended 1958 Crimes Act? This Act was amended when a Victorian worker 19 year old Brodie Panlock suicided as a result of being bullied at work. This law is referred to as Brodie’s law.
Q4. Are you aware that under Occupational Health and Safety Legislation (2004) Section 21 of the Act, that all employers have a duty of care to prevent and respond to workplace bullying?
Please watch the introductory video featuring Susan Carew, the Principal of Worldpeacefull Empowerment (WE) training, speaking about the range of issues with workplace bullying and why it is important for management to undertake research and training to address this significant problem.
The Workplace Bullying Training Unit has been transformed into WorldPeacefull Empowerment given ‘what we focus on expands’.
Quick download of WE training brochures:
http://1drv.ms/1djWKtP– WorldPeacefull Empowerment brochure
http://1drv.ms/1TQyh0D – WorldPeacefull Empowerment workshops
The Costs of Workplace Bullying (Opportunity Cost of not empowering staff)
The prevalence rates have implications for the business community in relation to the cost to the business community, industry costs, corporate costs and personal costs for individuals if workplace bullying is not addressed. The opportunity cost for business is the cost of not taking action. As highlighted below, doing nothing is a high cost.
Below are estimates of the opportunity cost of not preventing bullying in the workplace.
The Australian Federal Government Inquiry into Workplace Bullying (2012) provides statistics based on conservative estimates of bullying at work in Australia:
- The financial cost of workplace bullying to business in Australia is estimated to be between $6 billion and $36 billion a year. This includes indirect costs, such as: absenteeism, labour turnover, loss of productivity and legal costs.
- It can cost a company approximately on average $20,000 per employee as a result of serious bullying. Other statistics identified in the House of Representatives Standing Committee on Education and Employment Inquiry on ‘Bullying: we just want it to stop’ indicated the costs were on average between $17,000 and $24,000 (inclusive of direct and indirect costs). Thus a midpoint estimate of $20,500 per employee.
Stephen Covey the author of the Seven Habits of Highly Effective People recommends – Seek First to Understand Then To Be Understood. This underlies the approach of WE research and training.
WorldPeacefull Empowerment (WE) training can assist your business in reducing your exposure to fines through non-compliance with WorkSafe guidance on workplace bullying and help prevent the significant human costs of destroyed careers and personal lives through accurate research and targeted training. A detailed workplace bullying climate survey will provide management with the insights needed to determine the incidence of workplace bullying, the level of awareness of WorkSafe criteria, the emotional disposition of staff, awareness of internal processes, procedures, policies and training needs.
WE training approaches are informative, experiential, active, fun and engaging. The training provides tools in dealing with bullying, utilising conflict resolution, understanding power issues, developing communication skills, broadening self awareness, learning assertiveness, practicing techniques through individual & group coaching and stress reduction through a variety of wellbeing workshops. The workshops are designed to alleviate stress and provide tools for releasing stress and building resilience. The workshops build teams and inform staff and managers on how to release stress constructively for positive happier environments..
The aim of all the workshops is to empower staff with tools to resolve conflict (inner and outer) and to work towards building a harmonious environment where people take responsibility for conflict and harmony at work.
The logo of the WE training represents the masks of the happy/sad face that symbolically conveys that the risk is often masked behind smiling faces. Life and work can be perceived as a funny business (satirically), where you either laugh or cry. It is not dissimilar to the happy/sad clown face often depicted in the arts and literature. When everyone is getting along at work it can be uplifting, fulfilling and exciting to go to work and be part of a team with a purpose. This is what harmony feels like. However, the flip side is that often in workplaces there are covert and overt negative behaviours projected as professional yet masking: insecurity, aggression, fear and powerlessness. When negative behaviour is repeated by a person or group overtime it becomes a risk to an individual’s health and safety, it is then identified as bullying. The difficulty with this type of risk to health and safety is that it is psychological, thus invisible or subtle and often people feel unable to fight it. This is what creates the feeling of: uncertainty, the dread of going to work, the fear of conflict and the sense of powerlessness that can pervade so many workplaces often behind the mask of smiling faces. We seek to mask ourselves so that no-one knows. We smile professionally and hide the pain when feeling overwhelmed and uncertain.
Aims of WE training
WorldPeacefull Empowerment aims to:
“Inspire and empower management and staff to understand and respond to workplace bullying with the intention of developing harmonious, inclusive and productive workplaces”
Objectives of WE Training
WorldPeacefull Empowerment training offers a diversity of workshops to deal effectively with conflict and to transform negativity into wellbeing. Sometimes we take ourselves seriously, thus, the training programs all have a positive/humorous component to make learning and exploring ourselves interesting and positive. All problems are challenges in disguise and with a willingness for co-operation and harmony, there are no problems that are a intractable, therefore it is to find solutions that work.
How can WE serve your organisation?
WE will provide your organisation with a workplace bullying risk assessment of workplace bullying.
This information is collected by online confidential survey administered to all staff to determine the incidence of workplace bullying. The information is confidential to WE training to ensure that staff trust is gained to ensure a clear snapshot that is useful for managers, human resources and OH&S officers. Management will gain information on covert and overt bullying, harassment and violence. Management will receive information on the level of staff awareness about what bullying is, the incidence, witness rates, awareness of policies and procedures, feedback on where to go for help and complaints handling with satisfaction levels. The research will provide insights into emotional wellbeing and how staff perceive their organisational culture. It has clear and targeted questions to assist your organisation in gaining a clear overview of the workplace bullying climate. In addition the research will determine if there are any gaps in training and what training is actually required so that it is targeted providing value for money. The report generated can be utilised to show that work has been done on ensuring compliance with aspects of WorkSafe guidance and complying with the duty of care for employees in a safe workplace.
The risk assessment can be expanded into desk research to look over policies, internal statistics on e.g. staff turnover, stress leave, absenteeism etc. Moreover, observational research can be conducted to observe the workplace dynamics (to observe people at work). Qualitative focus groups can be utilised to ascertain the deeper emotional issues that cannot be seen and advice that employees would offer to tackle complex issues. So there are a range of research tools your organisation can use to understand this issue within a proactive context.
WE provide training on prevention of workplace bullying AND expanding empowerment to enable staff and management to understand the dynamics of this problem in workplace and effectively transform it.
The Workplace Bullying and Occupational Violence workshop provides up-to-date information on bullying, the incidence, costs, legislative implications and WorkSafe guidance. This workshop can be a briefing or a half day workshop to provide experiential training of bullying. There are considerable gaps in the understanding of bullying therefore Getting Clear on Defining Bullying has been developed to help both staff and management understand where to draw the lines between bullying and management. One of the key features of those who bully is a lack of empathy and disconnection from positivity. The Laughter, Empathy and Anti-bullying workshop has been designed to bridge that gap and to introduce staff to an understanding and feeling of empathy and the importance of positive humour in the de-escalation of conflict and lighter attitudes in the workplace. The workshop includes communication and conflict resolution to reinforce how to to deal with conflict effectively. Positive humour is powerful in lightening up the situation and decreasing seriousness which can polarise positions.
WE provide skills based workshops to raise awareness and empower employees to take action.
Workshops cover: management coaching, values, conflict resolution, communications, creative thinking, assertiveness, building empathy and harmonious team building to deepen skills and a broader understanding of how to develop and maintain harmonious workplaces. These workshops are essential in addressing workplace bullying and educating in peaceful attitudes and behaviours. Moreover, the workshops raise awareness and empower employees to take action.
WE are committed to wellbeing as the real foundation to workplace harmony, resilience and success. This area is critical for change.
Without wellbeing conflict resolution in all its aspects is not effective overtime given the negativity that drives bullying in terms of low self esteem and powerlessness in both the target and bully. The wellbeing workshops are designed to de-stress staff, build the team in fun and exciting ways, enable people to play and relate in fun ways, learn work/life balance, juggle to develop concentration, develop personal happiness and laughter workshop. Madan Kataria is famous for his laughter yoga practice which spread to more than 6,000 clubs worldwide refer http://en.wikipedia.org/wiki/Laughter_yoga which moves organisations to live, laugh and be happy. In respect of my own experience clowning in Russia with Dr. Patch Adams, I discovered the importance of laughter and play in building teams and learning to see others differently. It is excellent for health and wellbeing. Wellbeing moves the organisation towards workplace harmony and problem solving, this is where the real wealth of the organisation is generated and often not recorded on the balance sheet. Cooperation, happiness, enthusiasm and creativity are the values that build innovation and a competitive advantage. When employees don’t give up on the organisation and feel motivated to do their best work then the organisation will benefit in ways that are off the charts. Happier employees work efficiently and effectively to meet client demands, they communicate what is needed without abuse, they support other staff members, they mentor to help new people, they talk to others about the incredible company they work for and they can’t wait to go to work. Even in workplaces that are rote in terms of processes, if there is a focus on community, then workers will enjoy work. What is identified here is really a changing social contract between business employers and employees, where both seek give their best for the betterment of all.
There have been exciting examples of innovative workplaces highlighted by Richard Branson’s creative approach to business (refer http://www.entrepreneur.com/author/richard-branson) and Ricardo Semler, the famous Brasilian entrepreneur who developed innovative business management policies to motivate and encourage greater participation from employees (refer http://www.strategy-business.com/article/05408?pg=all). Wellbeing is the flagship for organisations who really want to succeed and be world leaders. Our world is changing and wellbeing is central to success.
Principal of WorldPeacefull Empowerment
Susan Carew is the Principal of the WorldPeacefull Empowerment training and is The Workshop Presenter. She has extensive experience in economics, market research, peace and conflict research, conflict resolution and emotional intelligence. Susan is a Rotary Peace Scholar and has had the opportunity of training under the world’s best educators on the Rotary Peace and Conflict Studies Program in Bangkok, Thailand. Furthermore, she studied Peace Studies at La Trobe University, Melbourne and understands the importance of creating environments that are open and able to embrace diversity and manage conflict with the intent of effective resolution. She has undertaken conflict mapping in disputes overseas and has a personal interest in transformative peace. Thus, transforming negativity into positivity with a focus on questioning beliefs. She has travelled to Russia with the famous clown doctor, Patch Adams, and learned the therapeutic intervention of laughter, humour and wellbeing through clowning. This aspect of her work develops resiliency, emotional intelligence and builds community.